Returns & Exchanges
At Blu Dot, we want you to love your furniture as much as we do, which is why we offer a 30-day window to ensure every piece fits perfectly in your home. If a product isn't quite right, we provide straightforward returns and exchanges to help you find the perfect match.
Return Process
- 1.Initiate Your Request
Contact our customer service team within 30 days of delivery to start your return process and receive a Return Authorization number.
- 2.Prepare the Item
Carefully disassemble the product if necessary and pack it securely in its original packaging to ensure it arrives back at our warehouse safely.
- 3.Schedule a Pickup
For small items, use the provided prepaid shipping label; for larger furniture pieces, we will help you coordinate a professional freight pickup.
- 4.Receive Your Refund
Once our team inspects the returned item, we will issue a refund to your original payment method, minus any applicable restocking or shipping fees.